Returns Policy

FAQs

Do you offer refunds?

Refunds are only given if there is a mistake on item condition or size on our part.

What about returns?

Returns are accepted within 14 days if buyer covers shipping costs.

Who pays shipping for returns?

Buyers cover shipping for returns and exchanges; items are inspected before refund.

What if package is lost?

Once shipped, we aren’t responsible for lost or stolen packages. Packages are always shipped through platform ChitChats, and tracking number is always provided. Shipping to P.O Boxes and remote areas will

Can I exchange items?

Exchanges are possible if you don’t love the item in person. Contact us through @mywalkingclosetshop DMs or mywalkingclosetshop@gmail.com to arrange something.

How do you handle item condition issues?

We take pictures before shipping; refunds only for undisclosed flaws or mistakes.

Refunds & Returns

Questions? Reach out anytime for help.